Fundamentals of Facilities Management

Successful facilities managers must have business savvy supported by a broad scope of technical knowledge. This course provides the base from which to build a career in facilities management. You will learn how to structure and manage operations and maintenance programs, and how to manage personnel effectively to control workload. You will gain an understanding of the importance of facilities management to business organizations and operations, while also learning strategies for internal marketing. You will likewise acquire project management and leadership skills crucial to your success.

Upon successful completion of this course, learners will be able to:

  • Demonstrate the importance of facilities management to business organizations
  • Structure and manage operations and maintenance programs
  • Manage internal and outsourced personnel effectively to control workloads
  • Align facilities operations with information management, cost controls, and investment and budgeting strategies
  • Make effective decisions and apply insight into information analysis methods
  • Manage a successful project, with you as a team leader
  • Principles of information management
  • Investment, cost controls, and budgeting strategies
  • Operating levels of facilities activities
  • Outsourcing principles
  • Benefits of leasing vs. ownership
  • The Practice of Facility Management
  • Facility Function
  • Facility Management within the Organizational Structure
  • Leading the FM Department
  • Workload Planning and Staffing
  • Outsourcing Facility Services
  • Financial Management
  • Budgeting and Cost Control
  • Real Estate Management
  • Project Design and Management
  • Project Tasks and Deliverables
  • Facility Operations and Maintenance
  • Facility Information Management
  • Facility Management Communications
  • How Facility Management Fits in a Business

This course is available through the following delivery options:

  • Self-Study
  • Instructor-Led Online
  • Accelerated Classroom Review

This course applies to the following BOMI certification:

  • FMC – Facilities Management Certificate

This course applies to the following BOMI designation:

  • FMA® – Facilities Management Administrator